Contents
The principles and characteristics of leadership -- Understanding and working in the organization -- The importance of vision, innovation, and strategic planning -- Leading culture, people, and the strategic plan -- Leading change and the pharmacy enterprise -- The leader in you -- The principles and characteristics of effective pharmacy management -- Managing projects to achieve desired results -- Managing people -- Managing pharmacy operations -- Managing clinical services -- Marketing the pharmacy -- Accounting and budgeting -- Purchasing and inventory -- Managing pharmacy automation and informatics -- Managing compliance, performance, and outcomes.